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  2. 2026
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VRTAC Manager Minute Stop Chasing Perfect: How Washington DSB Is Moving Faster—and Getting Real VR Results

Apr 1, 2026

In the latest episode of Manager Minute, host Carol Pankow sits down with Michael Mackillop, Executive Director of the Washington State Department of Services for the Blind, to explore how one agency is rethinking how VR services are delivered—and the powerful results that follow.

From dramatically shortening the time...

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