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VRTAC Manager Minute: Leading with Heart: Rebuilding Trust and Results in Hawaii VR

Jan 5, 2026

What happens when a VR agency stops leading with compliance—and starts leading with trust?

In this episode of Manager Minute, Carol Pankow sits down with Lea Dias, Director of the Hawaii Division of Vocational Rehabilitation, to talk about rebuilding an agency from the inside out. Facing high vacancies, low morale,...